Summary Instacart, Poshmark, Intuit Mailchimp, Best Buy and Poppi are finalists for this year’s Modern Retail Awards - Modern Retail www.modernretail.co
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The finalists presented a range of cutting-edge customer experiences, leveraging technologies like AI, live shopping, personalization, exclusive products, and social media to enhance customer engagement and satisfaction.
Slides
Slide Presentation (13 slides)
Key Points
- Instacart, Poshmark, Intuit Mailchimp, Best Buy and Poppi are finalists for this year's Modern Retail Awards
- The focus for many companies is on elevating the customer experience through personalization and state-of-the-art technology both online and in-store
- Brands and retailers are harnessing the power of compelling brand narratives to connect with audiences
- Instacart and Schnucks are nominated for Best Omnichannel Experience for deploying Caper Carts in Schnucks stores
- Poshmark is a finalist for Most Innovative Retail Model for its live shopping product Posh Shows
- Intuit Mailchimp is nominated for Best Personalization Strategy for its work with PERC Coffee
- Best Buy is a finalist for Best Use of Emerging Technology for its Best Buy Drops and digital tools ecosystem
- Poppi is nominated for Best Use of TikTok for its successful brand storytelling and viral content on the platform
Summaries
19 word summary
Finalists showcase innovative customer experiences, including AI-powered checkout, live shopping, personalized interactions, exclusive product access, and social media success.
56 word summary
This year's Modern Retail Awards finalists showcase innovative customer experiences. Instacart and Schnucks use AI for checkout-free shopping. Poshmark's live shopping platform revitalizes fashion resale. Intuit Mailchimp personalizes customer interactions. Best Buy's AI-powered program offers exclusive product access. Prebiotic soda brand poppi excels on TikTok. The finalists exemplify retail's evolution through omnichannel, tech, and social media.
122 word summary
This year's Modern Retail Awards finalists highlight how brands and retailers are enhancing the customer experience. Instacart and Schnucks are finalists for their partnership using computer vision and AI to enable checkout-free shopping. Poshmark is a finalist for its live shopping platform Posh Shows, which reinvigorates the fashion resale market. Intuit Mailchimp received a nomination for leveraging its technology to create more personalized customer interactions for PERC Coffee. Best Buy is a finalist for its Best Buy Drops program, which gives customers exclusive access to new products and digital tools powered by AI. Prebiotic soda brand poppi is a nominee for its strong TikTok presence. The finalists demonstrate the retail industry's evolution through engaging omnichannel experiences, emerging technologies, personalization, and social media.
320 word summary
This year's Modern Retail Awards finalists highlight how brands and retailers are enhancing the customer experience through personalization, innovative technology, and compelling brand narratives.
Instacart and Schnucks are finalists in the Best Omnichannel Experience category for their partnership, which has enabled Schnucks to deploy Caper Carts that use computer vision and AI to automatically identify items, allowing customers to skip the checkout line.
In the Most Innovative Retail Model category, Poshmark is a finalist for its live shopping product, Posh Shows, which has reinvigorated the fashion resale marketplace by helping shoppers feel more comfortable shopping secondhand through direct interaction with sellers.
Intuit Mailchimp received a nomination in the Best Personalization Strategy category for its work with PERC Coffee, leveraging its technology, including new SMS marketing capabilities, to create more meaningful interactions with customers through data-driven and experimental digital marketing tactics.
Best Buy is a finalist in the Best Use of Emerging Technology category for its Best Buy Drops program, which gives customers exclusive access to new product releases and deals through the Best Buy app, as well as its robust digital tools ecosystem powered by AI to empower field employees and enhance the shopping experience.
Prebiotic soda brand poppi is a nominee in the Best Use of TikTok category, having built a strong presence on the platform with a behind-the-scenes account and a viral video.
The finalists demonstrate how brands and retailers are reshaping the industry through engaging and seamless omnichannel experiences, leveraging emerging technologies, personalization, and social media to stay at the forefront of innovation.
The awards recognize a wide range of categories, from e-commerce and fulfillment to brand collaborations and customer service, as well as individual achievements in e-commerce, entrepreneurship, and retail startups.
Overall, the Modern Retail Awards finalists showcase the retail industry's ongoing evolution, as brands and retailers continue to push the boundaries of customer engagement and technological innovation to stay ahead in a rapidly changing landscape.
464 word summary
This year's Modern Retail Awards finalists showcase how brands and retailers are elevating the customer experience through personalization, innovative technology, and compelling brand narratives.
Grocery technology company Instacart and family-owned grocer Schnucks earned a nomination in the Best Omnichannel Experience category. Their partnership has enabled Schnucks to deploy Caper Carts, which use computer vision and AI to automatically identify items as they're added, allowing customers to bag as they shop and skip the checkout line.
In the Most Innovative Retail Model category, fashion resale marketplace Poshmark is a finalist for its live shopping product, Posh Shows. These live streams have reinvigorated Poshmark's marketplace by helping shoppers feel more comfortable shopping secondhand through direct interaction with sellers.
Email and marketing automation platform Intuit Mailchimp received a nomination in the Best Personalization Strategy category for its work with PERC Coffee. PERC leverages Intuit Mailchimp's technology, including its new SMS marketing capability, to create more meaningful interactions with customers through data-driven and experimental digital marketing tactics.
Best Buy is a finalist in the new Best Use of Emerging Technology category for its Best Buy Drops program, which gives customers exclusive access to new product releases and deals through the Best Buy app. The retailer has also developed a robust digital tools ecosystem, powered by AI, to empower field employees and enhance the shopping experience.
Prebiotic soda brand poppi is one of the nominees in the new Best Use of TikTok category. The brand has built a strong presence on the platform, with a behind-the-scenes account that has accumulated over 357,000 followers and a viral video that has garnered more than 84.4 million views.
The finalists in this year's Modern Retail Awards demonstrate how brands and retailers are reshaping the industry through engaging and seamless omnichannel experiences. From leveraging emerging technologies to personalize the customer journey to harnessing the power of social media and live commerce, these companies are at the forefront of innovation in the retail landscape.
The complete list of finalists covers a wide range of categories, including Best Back-End E-Commerce Technology, Best Brand Collaboration, Best Community Building Strategy, Best Customer Insight Strategy, Best Customer Service Experience, Best E-Commerce Experience, Best Fulfillment Strategy, Best Influencer Collaboration, Best Launch Campaign, Best Omnichannel Experience, Best Personalization Strategy, Best Retailer/Agency Collaboration, Best Subscription Strategy, Best Transformation, Best Use of Emerging Technology, Best Use of Instagram, Best Use of Shoppable Content, Best Use of Technology, and Best Use of TikTok.
The awards also recognize individual achievements, with categories for E-Commerce Executive of the Year, Founder of the Year, and Retail Startup of the Year.
Overall, the Modern Retail Awards finalists showcase the retail industry's ongoing evolution, as brands and retailers continue to push the boundaries of customer engagement, personalization, and technological innovation to stay ahead in a rapidly changing landscape.