Summary Top 3 Changes that took this Rep from 22% to 71% Closing Rate in your Industry! - YouTube (Youtube) www.youtube.com
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Seventh Level trains sales professionals to increase their closing rate through effective techniques aligned with human behavior, including direct messaging, understanding prospect needs, specific connection and situation questions, personalized follow-up emails, addressing financial concerns, and asking follow-up and consequence questions.
Slides
Slide Presentation (12 slides)
Key Points
- Seventh Level trains sales professionals to use effective techniques that align with human behavior and emphasizes the importance of asking the right questions and using the appropriate tone in different stages of the sales process.
- Speaker B, a general manager and vice president of a family company, joined advanced center circle with coaching to expand personnel and increase sales even in a tough economy.
- Implementing the training techniques and approaching conversations with more confidence led to a calming effect on both Speaker B and their prospects, resulting in more successful interactions.
- The speaker emphasizes the importance of using a step-by-step structure in the sales process, including asking 3 to 5 different connection questions and 4 to 5 different situation questions at each stage.
- Breaking down barriers with potential customers by adjusting tone based on their personality, using cheeky comments, and highlighting problem awareness and impact can lead to successful sales.
- Understanding the emotional needs and problems of potential customers is crucial in making sales, such as addressing the issue of customers using umbrellas instead of retractable awnings.
- Three key changes that led to a significant increase in a representative's closing rate include tailoring the approach based on whether customers have spoken to other companies, focusing on the most qualified leads, and using personalized follow-up emails.
- Pre-handling bids, addressing financial concerns, asking follow-up and consequence questions, and getting commitment from customers can help increase the closing rate.
Summaries
134 word summary
Seventh Level trains sales professionals using effective techniques aligned with human behavior. A Rep increased their closing rate from 22% to 71% through direct messaging and training. Frustration with closing rate led to a focus on booking consultations and being more confident. Successful interactions came from understanding prospects' needs. Achieved 71% closing rate by implementing a step-by-step sales process, including specific connection and situation questions. Understanding emotional needs and problems is crucial for sales. Increase closing rate by determining customer interactions, prioritizing leads, and sending personalized follow-up emails. Pre-handling bids and addressing financial concerns increased closing rate. Asking follow-up and consequence questions persuade customers. Asking probing questions solidifies customer choice. Stay persistent, train, read books, use tools like Audible, implement a sales process, trust the process for consistent income, reach out for training info.
258 word summary
Seventh Level trains sales professionals to achieve outstanding results through effective techniques aligned with human behavior.
Learn how this Rep increased their closing rate from 22% to 71% through direct messaging and training.
Speaker B, a general manager, used coaching to increase sales and convert leads.
Frustration with closing rate led to focus on booking consultations and being more confident. Successful interactions came from understanding prospect's needs.
Achieved 71% closing rate by implementing step-by-step sales process, including specific connection and situation questions.
Break down barriers, adjust tone, use cheeky comments, highlight problem awareness, show product solutions.
Understanding customers' emotional needs and problems is crucial for sales. Speaker B suggests using different rationales based on the customer's situation and comparing the benefits of an awning to an umbrella. Solution awareness questions and asking about the customer's search for shade solutions are also important.
Increase closing rate from 22% to 71% by determining customer interactions, prioritizing leads, and sending personalized follow-up emails.
Pre-handling bids and addressing financial concerns increased closing rate. Asking follow-up and consequence questions persuade customers. Popular reasons for audit include shade, protection, and comfort. Asking about consequences of inaction is helpful. Commitment question moves customers towards purchase.
Asking probing questions solidifies customer choice. 22% to 71% closing rate increase. Offer downgrades, cut prices. Learn to sell better. Mindset reframe, manufacturer's marketing message. Reframe product as addition. Discuss value, functionality. Last words of advice?
Stay persistent, train, read books, use tools like Audible, implement a sales process, trust the process for consistent income, reach out for training info.
699 word summary
Gerry Miner analyzes a successful client's sales process in a different industry, achieving outstanding results despite a challenging economy. Seventh Level trains sales professionals to use effective techniques aligned with human behavior. They teach salespeople to have prospects do the work and sell themselves, emphasizing the importance of asking the right questions and using appropriate tone. Comprehensive training is offered through virtual platforms and group sessions, with clients earning substantial monthly commissions.
Message the person directly on Facebook, Linkedin, or Youtube to acquire the skills that boosted their closing rate from 22% to 71%. Join their Facebook group for more info and to meet their team. They offer training for different industries. Retractable awnings provide shade in hot summers and hail protection in winter.
Speaker B, a general manager, joined advanced center circle with coaching to increase sales and prepare for an economic contraction. He aimed to convert leads at a high level even in a tough economy. After joining, Speaker B noticed a difference in how prospects reacted to him, initially struggling but having a good conceptual understanding of the training.
The speaker initially faced frustration when their closing rate did not improve despite training. They decided to focus on booking consultations and being more confident. They realized that a less confident tone led to doubt, but implementing training techniques and approaching conversations with confidence led to honest and successful interactions. Skilled conversations focused on understanding the prospect's needs, rather than small talk.
The speaker explains how they achieved a 71% closing rate by implementing a step-by-step sales process. They suggest asking 3-5 connection questions and 4-5 situation questions at each stage. Examples of effective questions include asking if the prospect has found what they're looking for and inquiring about the prospect's current methods of obtaining shade for their deck or patio. The speaker advises keeping these questions somewhat vague to encourage engagement.
To increase closing rates, the speaker advises breaking down barriers with potential customers who have visited the website. They emphasize adjusting tone based on customer information and using cheeky comments to humanize conversations. Highlighting problem awareness and impact through questions helps customers realize their emotional needs. Success is found in showing how the product solves problems. Different angles and approaches may be necessary depending on the product.
Understanding customers' emotional needs and problems is crucial for sales. Common problems include using umbrellas that need frequent replacement. Asking rationale questions to understand why customers want an awning instead of a bigger umbrella is important. Speaker B suggests using different rationales based on the customer's situation and comparing the benefits of an awning to an umbrella. Solution awareness questions and asking about the customer's search for shade solutions are also important.
This YouTube video discusses three changes that increased a representative's closing rate from 22% to 71% in a specific industry. The changes include determining if potential customers have spoken to other companies, prioritizing qualified leads, and sending personalized follow-up emails to maintain engagement.
Pre-handling bids and addressing financial concerns increased the closing rate from 22% to 71%. Asking follow-up and consequence questions helps narrow down options and persuade customers. Popular reasons for wanting an audit include shade, protection, and comfort. Asking about consequences of inaction is also helpful. A commitment question can move customers towards making a purchase.
Speaker B discusses how asking probing questions solidifies the need for customers to choose their company. Speaker A mentions a 22% to 71% increase in closing rate. Speaker B suggests offering downgrades and cutting prices to combat a declining home improvement industry. Speaker A emphasizes the importance of learning how to sell better. Speaker B mentions a mindset reframe and the manufacturer's marketing message. Speaker A suggests reframing the product as an addition to the customer's property. They discuss the value and functionality of the product. Speaker A asks for any last words of advice.
To increase closing rates in sales, it's crucial to stay persistent, undergo training, read books, and utilize tools like Audible. Implementing a sales process is key, even during slower periods. Trusting the process can result in consistent income and potentially doubling or tripling commissions. For further information on training programs, reach out directly.
1321 word summary
Gerry Miner introduces a live session where they analyze the sales process of a successful client in a different industry. The client has achieved outstanding results despite a challenging economy. Miner addresses the audience, which consists of followers from various platforms, and explains that Seventh Level trains sales professionals to use effective techniques that align with human behavior. Their approach teaches salespeople how to have prospects do the work and sell themselves, rather than relying on pushy tactics. Miner emphasizes the importance of asking the right questions and using the appropriate tone in different stages of the sales process. He mentions that their basic tips on live sessions are just a glimpse of the comprehensive training they offer through virtual platforms and group sessions. Miner assures the audience that many clients in their industry are already making substantial monthly commissions, including some who earn over $70,000.
If you want to acquire the skills that took this person's closing rate from 22% to 71%, you can message them directly on Facebook, Linkedin, or Youtube. Join their Facebook group to get more information and meet with their team members. They offer different training options for various industries. To make money without needing technology skills, grab your phone and smash the heart and like buttons. If you're watching the live stream, use the hashtag #live, and if you're watching the replay, use the hashtag #replay. The person being interviewed sells retractable awnings, which provide shade for decks and patios. These awnings allow people to enjoy their outdoor spaces in hot summers and protect them from hail in winter.
Speaker B, the general manager and vice president of a family company, joined advanced center circle with coaching in August of last year. He wanted to expand personnel and prepare for an economic contraction. He aimed to increase sales with the same number of leads and convert at a high level even in a tough economy. In this discretionary funds industry, customers become more cautious and skeptical during uncertain times. After joining advanced center circle, Speaker B noticed a difference in how prospects reacted to him. He struggled initially but had a good conceptual understanding of the training.
In the process of implementing what they had learned in training, the speaker experienced frustration as their closing rate did not improve. They decided to focus on booking consultations and being more confident in their approach. They realized that a less confident tone triggered uncertainty in prospects' minds and led to doubt. However, once they started implementing the training techniques and approaching conversations with more confidence, they noticed a calming effect on both themselves and their prospects. This allowed for honest conversations without pressure, leading to more successful interactions. It was emphasized that these conversations should be skilled and focused on understanding the prospect's needs, rather than superficial small talk.
In this video excerpt, the speaker discusses the changes that led to a 71% closing rate in their industry. They emphasize the importance of using a step-by-step structure in the sales process. They suggest asking 3 to 5 different connection questions and 4 to 5 different situation questions at each stage. One example of a good connection question is asking if the prospect has found what they're looking for. This question works well for outbound leads who have provided their information but don't know who will be calling them. Situation questions are also crucial, such as asking what the prospect is currently doing to get shade over their deck or patio. The speaker recommends keeping these questions slightly vague to encourage engagement.
The speaker discusses the importance of breaking down barriers with potential customers who have already visited the manufacturer's website and have some knowledge about the product. They mention the need to have a playful or sarcastic tone when interacting with customers, depending on their personality. The speaker emphasizes the importance of adjusting their tone based on the information they receive from the customer. They also mention the use of cheeky comments to humanize the conversation. The speaker suggests using questions that highlight problem awareness and impact to help customers realize the extent of their problems and emotional needs. They find success in the solution awareness section by showing how their product can solve customers' problems. The speaker acknowledges that different angles and approaches may be needed depending on the product being sold.
Speaker B discusses the importance of understanding the emotional needs and problems of potential customers in order to make sales. They mention that a common problem is customers using umbrellas, which can be blown around and need to be replaced often. Speaker A agrees that asking a rationale question to understand why customers are looking for an awning instead of a bigger umbrella is crucial. Speaker B suggests using different rationales based on the customer's situation, such as comparing the benefits of an awning to an umbrella. Solution awareness questions are also important, and Speaker B suggests asking about the customer's search for shade solutions before speaking to them.
In this YouTube video, the speaker discusses three key changes that led to a significant increase in a representative's closing rate in a particular industry. The first change is the implementation of a method to determine whether potential customers have already spoken to other companies. This allows the representative to tailor their approach and offer a unique value proposition. The second change involves making the sales process more efficient by focusing on the most qualified leads and prioritizing them. This saves time and resources while increasing the chances of closing a sale. The third change is the use of personalized follow-up emails, which helps maintain a connection with potential customers and keeps them engaged. These changes resulted in a remarkable increase in the representative's closing rate, from 22% to 71%.
Pre-handling bids and addressing possible financial concerns have helped increase the closing rate from 22% to 71%. Asking follow-up questions about the rationale behind certain choices helps narrow down options and eliminate objections. Consequence questions are effective in getting customers to explain why they need to make a change immediately. Popular reasons for wanting an audit include wanting shade, protection, and the ability to use the deck comfortably in hot weather. Asking about the consequences of not taking action can also be helpful in persuading customers. Finally, a commitment question that asks if the proposed solution is the right answer for the customer can help move them towards making a purchase.
Speaker B discusses how asking probing questions solidifies the need for customers to choose their company. Speaker A mentions that the closing rate has increased from 22% to 71% in the past month. Speaker B acknowledges that the home improvement industry is down by more than 10% but suggests offering downgrades and cutting prices to combat this. Speaker A disagrees and emphasizes the importance of learning how to sell better. Speaker B mentions a mindset reframe and how their manufacturer's marketing message is chasing the tail of an umbrella. Speaker A suggests reframing the product as an addition to the customer's property rather than just an umbrella. They discuss the value and functionality of the product and how it can make the customer's property more valuable. In conclusion, Speaker A asks for any last words of advice.
If you want to increase your closing rate in sales, it's important to keep grinding and follow through with training. Reading books and using tools like Audible can also be helpful. Implementing a sales process can make a big difference, even if you have occasional down weeks. Trust that the process works and the numbers will balance out. Having a consistent income is possible when you have a sales process that works. Acquiring new skills can lead to doubling or even tripling your commissions. If you're interested in learning more, message me directly for details about our training programs. The conversation ends with some casual sports talk.
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Source: https://www.youtube.com/watch?v=INzr399qOLE
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