Summary An all-in-one online platform to help brokers sell and manage tickets - MITRIX Technology mitrix.io
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Mitrix Technology developed an all-in-one online platform for TicketVault LLC, aiming to provide a multi-user SaaS application with the capabilities of a Windows application.
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Key Points
- Mitrix Technology Services is an all-in-one online platform that helps brokers sell and manage tickets.
- Mitrix engineers developed a multi-user SaaS application for managing ticket sales with functionality similar to a Windows application.
- The platform allows ticket brokers to view tens of thousands of tickets on one page and perform necessary operations to manage them.
- TicketVault, the client of Mitrix, is a ticketing platform that manages tickets for numerous events.
- Mitrix engineers developed an autopricer for the platform, allowing brokers to set different price change algorithms based on demand, sections, time, and platform.
- The web version of TicketVault has added functionality compared to the desktop version, allowing brokers to manage hundreds of thousands of tickets per day.
- The platform utilizes scrappers to download information on tickets sold from different platforms, enabling users to create statistical reports on sales for certain events.
- Mitrix Technology Services specializes in web, mobile, cloud, and native development, as well as team augmentation and consulting services.
Summaries
26 word summary
Mitrix Technology created an all-in-one online platform for TicketVault LLC, a ticketing platform. The objective was to create a multi-user SaaS application with Windows application functionality.
40 word summary
Mitrix Technology developed an all-in-one online platform for TicketVault LLC, a ticketing platform that manages tickets for various events. The objective was to create a multi-user SaaS application with functionality similar to a Windows application. The challenges included designing a
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An all-in-one online platform to help brokers
sell and manage tickets - MITRIX Technology
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An all-in-one online
platform to help brokers sell and manage tickets
A case study
from Mitrix Technology engineers about developing an advanced ticketing
app.
The client
Mitrix
Technologys client is TicketVault LLC, a ticketing platform that
manages tickets for numerous events.
Background
Initially,
Mitrix engineers helped TicketVault develop a Windows application for
selling tickets and keeping records. The company used this application
to sell tickets.
Objective
TicketVault supposed that
similar functionality could be useful to other companies.
Thus,
Mitrix engineers were hired to create a multi-user SaaS application for
managing ticket sales with functionality like that of a Windows
application.
Challenges
Ticket brokers need to see a wide
range of data at once. Mitrix engineers needed to ensure that brokers
could view tens of thousands of tickets on one page and carry out the
necessary operations to manage them. Therefore, there was a lot that
needed to be done to set up the UI.
Brokers also need an advanced
reporting system. They needed to be able to generate ready-made
documents for tax purposes, documents for purchases, sales, profits,
etc.
Process
After Mitrix Technology transferred the
application from Windows to the web, it turned out that there were a
number of discrepancies in the calculations between versions. Therefore,
the engineers had to carefully double-check everything so that there
were no errors. All calculations for all operations in Windows and web
versions had to be accurate and consistent.
During Covid,
TicketVaults team was downsized and their work slowed down. After Covid
lockdown ended and the market recovered, the platforms revenue
increased fivefold.
Solution
Mitrix engineers developed a single
online platform to help ticket brokers sell and manage tickets. The
platform works with different ticketing platforms, such as StubHub and
Ticketmaster. Data from these platforms is exported to the TicketVault
system, through which tickets are sold and delivered to customers. The
platform takes a percentage of sales from the ticket
broker.
Mitrix engineers developed an autopricer for the platform
through which brokers can set different price change algorithms
depending on demand, sections, time, and platform. We constantly monitor
ticket prices on various platforms and make these changes to
TicketVault.
Results
The web version of TicketVault has a
great deal of added functionality in comparison with the desktop
version. A broker is now able to manage hundreds of thousands of tickets
per day. The system is working well, constantly improving and
expanding.
The platform utilizes scrappers that visit different
platforms, download information on all tickets sold, and store it in
TicketVault. This allows users to create statistical reports on sales
for certain events. Mitrix is currently finalizing and optimizing this
feature, as such information is very useful to
brokers.
Technologies
Frontend
Angular
Backend:
.net, .net
core
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